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Customer service

Available 24/7

Elavon provides Costco members secure and cost-effective payment processing solutions designed to support businesses of all sizes, from small businesses to large, multi-location operations. Accept payments through a range of solutions, including smartphones, countertop and wireless terminals, and full-featured point-of-sale systems.

Payments on a smartphone

  • Take payments anytime, anywhere
  • Accept credit, debit and mobile wallet payments
  • Easy to set up and use
  • Email or text receipts

Point-of-sale system

  • Intuitive and feature-rich
  • Deep analytics and insights
  • Inventory management
  •  Employee management
  • Online ordering

Terminals

  • Low monthly rental options
  • Choose from smart terminals, countertop or wireless options
  • User-friendly and intuitive interface
  • Support a full range of payment options

Online payment processing

  • Simple checkout experience
  • Security to help protect card data
  • Billing and invoicing
  • Add a buy button
  • Compatible with hundreds of payment gateways

Take payments the way your customers prefer - fast, secure, and easy.

In-person payments

Accept payments using the latest technology from smart terminals to full-featured POS systems, available at a low cost for Costco members. 

Online credit card processing

Grow your business by taking payments online. Creating a simple checkout process leads to increased sales and a better experience for customers.

On-the-go payments

On-the-go mobile payment acceptance lets you take your business wherever and whenever your customers want to buy.

Reasons Elavon is the best choice for your business:

Costco Members could save an average of $2,032 per year!2

No application fee or monthly statement fees for Costco Executive members.3

Affordable payment solutions at a lower cost exclusively for Costco members.

24/7 Customer support and dedicated support from a Customer Account Manager.

Do you know what you are currently paying for Payment Processing?

Enter information from one of your most recent statements to calculate your overall rate.

The following items need your attention:
How much are your credit card sales?
alert Please enter the monthly card volume.
Example: $5,000
What are your processing rates?
alert Please enter the monthly card fees.
alert Monthly card fees value should be less than the monthly card volume.
Example: $300

After you’ve entered your details, select Calculate rate to see your current rate.

Remember, Costco members receive rates starting as low as 1.10% plus $.12 per in-person qualified swiped or chip transaction.4

Limited-time promotion

Executive Members get up to $300 in statement credits with a new payment processing account.1

Customer Reviews

"We have been with Elavon for a long time, 10 years, and we wanted to see if Elavon could save us money. We discussed pricing programs and went with Built Around You Pricing (BAY). We also discussed a call back in 3 months to make sure this program still works for us. I appreciate the call from our customer account manager. Our customer account manager is awesome. I am glad I have someone I can contact directly for assistance."

Blythe
Burning Solutions LLC

Actual customer not pictured

Success

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9:00 a.m. - 8:00 p.m. EST

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Disclosures
  1. Must be a U.S. Costco member. To qualify for this promotion, you must sign up for a new Elavon merchant account from September 1 – October 31, 2026, and activate the account by November 30, 2026. Costco Executive Members will receive a $150 statement credit for a new, activated Elavon account as well as a $150 statement credit for qualified equipment. Credit for equipment only applies to equipment valued at $100 or more. Costco Gold Star and Business members are eligible for a $150 statement credit for a new, activated Elavon account. Merchant accounts have to be activated by processing at least $100 in payment transactions and must be actively accepting payment transactions for a minimum of 30 days and be in an open status at the time of the statement credit award. Credit awarded will be applied to the Elavon statement within 90 days of new account activation. Limit one statement credit offer for each member. Services provided by Elavon.

  2. Estimated savings are calculated on annual processing rates and are based on Elavon's analysis of The Strawhecker Group’s industry data survey in payment processing services as of December 2025 on net revenue from merchants of a similar size and type compared to the portfolio. Actual savings will depend on business type, card type, and manner of card acceptance and volume of transactions. Non-Executive Members pay an Application Fee and Monthly Statement Fees. Services provided by Elavon.

  3. Executive Members do not pay an application fee or monthly statement fee. Non-Executive Members pay a $25 application fee and $4.95 monthly statement fee.

  4. Visa/Mastercard/Discover service is sponsored through Elavon. Rates listed are for qualified card transactions. Lodging (at 1.79% plus 20 cents) payments are not eligible for the in-person qualified rate. Additional rate tiers and costs apply to non-qualified transactions. A monthly minimum charge of $20 applies when total monthly transaction fees and per-item charges are less than $20 per month. A $25 Application Fee and $4.95 Monthly Statement Fees apply for non-Executive Members. Rates and fees may change without notice. Rate and acceptance are subject to underwriting and business approval. This rate is for U.S. Costco members only. Call Elavon at 1-800-551-0951 for all terms and conditions.

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